At Internet Health Support, why we do what we do is because we believe that Australian small to medium businesses are the lifeblood of our Australian economy and wonderful lifestyle.

Australia would not and will not be what it is today without you and all of Australia’s small and medium business owners – past, present, and future.

This is particularly true if you have been in business for over 20 years. Collectively, you have helped to build and shape this country into what it is today, a land loved by all – Australians, immigrants, visitors, and international business owners who bring their enterprises here. 

Small businesses help keep Australians in jobs and the big companies competitive. Over 80% of Australians are employed by small to medium businesses. And, without small to medium businesses – large and corporate companies could charge what they like – and Australians will have to pay – or import – neither option is ideal.

We know that these statistics are similar and relative in other countries worldwide.

So, we are determined to do all we can to support you in the areas that will help your business survive and grow in the most effective and ROI-focused ways possible.

Internet Health Support
Internet Health Support

The internet is a wonderful tool that can help you grow your database, sales, and profits. But only if you make decisions based on successful track records that have a proven ROI on marketing spend. We are passionate about helping you make those correct and informed decisions. 

It has become a full-time job and profession, to have the knowledge, expertise, and being able to keep websites ‘up to date’ with important and constantly current internet and search trends. So we are passionate about helping you keep up to date if you are doing things yourself or providing the services that do it for you.

Leveraging successfully from fast-paced changing trends can quickly see your company grow and get an advantage over your online competitors – or them over you! Not keeping up to date can also mean your business gets lost in the masses of information, offers, and online competition. 

Our passion has directed and guided our services. We have membership packages where we support you to do what you can yourself and ‘done for you’ services, where we do it all for you.

For many years, we discovered and spoke to hundreds of business owners in despair, who were spending lots of money with little to no ROI on their marketing spend. Many also found it difficult and frustrating to keep up-to-date with all the internet changes, updates, and online marketing offers and deals.  So we decided to do something about it. 

Internet Health Support was founded on 12.12.12. Our vision is to provide or support you in the critical areas of your business marketing. Regardless of what kind of business you have, your online presence is important.

We also know how important it is for you to do what you love, by working on your business – not in your business, so a big part of our vision is about supporting you to do that.

Here are just some of the ways that our vision and the services we provide work for you:

– Keeping you up to date with search updates and changes

– Understanding current trends and opportunities, especially the ones that affect your industry.

– Keeping your website and Google Business Profile up to date and optimised with search requirements and opportunities.

– Your online presence is healthy.

– Lots more…

Internet Health Support
Internet Health Support

Our greatest values include

  • doing all we do so we can provide you with an ROI on your marketing spend

  • providing first-class customer service and an experience to help you enjoy the process. 

This includes 

  • Demystifying and informing you about changes, updates, and trends – so you can enjoy all parts of your business.

  • Helping you to work on your business, not in it.

  • Reducing stress – for you and your family.

  • Helping small businesses not only survive but thrive

Our values also include 

  • Social and environmental responsibility: having a strategic plan and taking action. This includes that all our suppliers are also responsible in these areas, and we also encourage and provide training for our clients to be responsible.

  • Our inclusiveness includes: honoring the First Peoples of all nations, their Elders, past, present, and future. We are inclusive of all and champion diversity, minority, and disadvantaged groups. This includes women, immigrants, ESL, those with a disability, and LGBTQI.

  • Integrity, honesty, innovation, constant improvement, and trust.

Going above and beyond

At Internet Health Support, we did all we could to support our customers throughout Covid years. Our extra levels of support (at no charge to our customers) meant that not only did all of our customers survive, but some had record months, as they were doing things online that their competitors were not doing.

Now, we are ready with any response required and needed to continue to support our customers at whatever level is needed. Covid taught us that as an organisation, we need to step up and support our clients in what is the most important area at any point in time. We need to take into consideration current financial and social circumstances and emergencies.

Right now, as of November 2023, there is a downturn in the Australian economy, so we are once again stepping up even more and providing extra support services to help our customers and small to medium businesses survive and thrive.

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